Case Study
In every aspect of its operations, BP seeks to define and adopt repeatable best practice. This is true for all aspects of IT.
In every aspect of its operations, BP seeks to define and adopt repeatable best practice. This is true for all aspects of IT.
Case study The pursuit of replicable best practice does not, however, mean the imposition of rigidly centralized models of operation. As one of the most immediately recognized global brands, BP understands the importance of being able to identify and benefit from local expertise. Over the last eight years, the advances made in application management by the BP team in Germany have become an object lesson in this highly specialized area of IT service and support. The business applications used to support every aspect of company operations must perform to agreed standards without interruption. Every technical change and every revision must be made transparently, as Ralf Funder, BP Germany Director of Application Management explains, “If a change to our application