Case Study
Improving the Employee Experience by Streamlining the Digital Experience
INDUSTRY Financial Services Improving the Employee Experience by Streamlining the Digital Experience CASE STUDYBy implementing Workgrid, a Fortune 500 financial services company sought to create a more effective approach to employee communications, minimize complex, multi-step digital processes, and create a centralized, easily accessible location for employee information. A WORKGRID CASE STUDYChallenge The organization recognized that their workforce was not able to operate as effectively as possible due to a siloed and fragmented user experience. Simple, routine tasks were bogged down by complex, multi-step digital processes, there was no centralized location for information, and communications were getting missed due to an overabundance of email. All of this caused a