Case Study

Improving Service Management User Portals

Improving Service Management User Portals

ELEVATE SERVICE MANAGEMENT TO THE CLOUD Cardinal Health, one of the world’s largest healthcare and pharmaceutical supply chain firms, needed a streamlined interface and system for their users of IT Services. With the help of Fruition Partners, the outdated customer portal was replaced with a far more robust CMS Portal, built on ServiceNow. This enabled a higher level of enterprise relationship management with a solution that is easier and mo

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