Firm Transforms User Experience, Compliance With It Service Management
Firm Transforms User Experience, Compliance With It Service Management
2 PagesCHALLENGE Reliance on 15 different systems and custom SharePoint sites for IT service management Lack of a single tracking and reporting system, reducing enterprise visibility Poor experience for internal customers, with no mobile access or status reporting SOLUTION Centralize enterprise-wide service management with ServiceNow Launch mobile app globally to 8,500 users Create shopping cart experience similar to that of online retai
