Case Study Improving performance in data quality using Signpost Background Signpost has given a significant boost to the drive for improvements in data quality at East and North Hertfordshire NHS Trust. The Trust is using Signpost through its clinical efficiency work streams to spotlight areas where improvements could be made. The Trust’s coding department is also using Signpost to measure performance against the Depth and Data Quality index. Scale of the challenge Keith Broughton, Data Quality Improvement Manager, says: “We have particular issues surrounding length of stay across all specialties. Patients staying in hospital any longer than necessary means ward beds are not being used to optimum capacity. Signpost is helping us to analyse the length of time patients spend in h

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