Case Study Facilitating clinical engagement and quality improvement at Darford and Gravesham NHS Trust Background Dartford and Gravesham NHS Trust offers a comprehensive range of acute hospital based services to around 270,000 people in Dartford, Gravesham, Swanley and Bexley. In 2010 Dartford and Gravesham NHS Trust was named as one of the CHKS 40Top Hospitals - an award for the 40 top hospital trusts amongst those working with CHKS, based on the evaluation of 21 key performance indicators. The board of the trust, like many others, is determined that the organisation has a continuous improvement process in place to ensure that the quality of care provided is of the highest standard. At the same time, the board needs assurance that performance (using measures such as length o

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