Case Study

Improving Patient Engagement through Automated Education

Improving Patient Engagement through Automated Education

Pages 2 Pages

To maintain its stroke certification, Valley Medical Center (VMC) must continually demonstrate that it meets all certification requirements. Patient education is one of those requirements. Historically, nurses at VMC would have to login to a separate system to assign patient education videos. There was also significant variability in the education that patients were assigned and received. This created a hurdle for VMC as it worked to maintain its Joint Commission stroke center certification and hindered its ability to provide consistent education to patients and their family. CASE STUDY by Challenge: To maintain its stroke certification, Valley Medical Center (VMC) needed to demonstrate the delivery of patient education videos. Solution: Valley Medical Center automated the process

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