Revenue recovery is a significant challenge for many hospitals: 1 to 3% of hospital revenue is lost to denied claims, with 67% of them being recoverable and 90% of them being preventable. 1 Faced with similar challenges, Rush Memorial established an efficient and accurate billing process to ensure they could submit clean claims and receive full reimbursement for services using Iguana. Iguana’s flexibility enables integration beyond conventional HL7 interfaces and is well suited to an organization that encourages and requires creative solutions. Rush Memorial Hospital took advantage of this flexibility by designing an interface that helped support their revenue recovery needs. 1 Business Intelligence Network, 2015 CASE STUDY by Challenge: Revenue Recovery is a daunting task for m

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