Located in Canada’s most populous urban region, one Ontario LHIN serves a population of 1.2M. Prior to eReferral implementation, homecare programs reported referral challenges. Homecare discharge planners would send paper-based fax referrals to a homecare care coordination team. However being unable to appreciate admission criteria, program availability, estimated wait times, waitlist length or referral status this process required time consuming telephone follow up to the care coordination team. Lost or delayed referrals decreased Hospital outflow capacity, contributing to Alternate Level of Care (ALC) rates, negatively impacting budgets and Background: Located in Canada’s most populous urban region, one Ontario LHIN serves a population of 1.2 M. Prior to eReferral

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