Case Study
Improved Talent and Performance Management through HCM Transformation for India’s Leading Business Services Provider
Improved Talent and Performance Management through HCM Transformation for India’s Leading Business Services Provider
India’s largest business services firm, with 470,000 employees across 64 locations, partnered with LTIMindtree to modernize its HR operations through HCM transformation. Facing challenges with legacy systems, manual HR processes, and slow payroll/reporting, LTIMindtree reimagined the Hire-to-Retire journey using GenX HR. Solutions included automated payroll, performance-linked compensation, chatbots, mobile-first experiences, and global HR digitization. Results: 90%+ process digitization, faster payroll, 100+ custom reports, and improved candidate experience across 7 countries and 27 benefit plans.