Case Study
Improved Employee Experience through HR Case Management
ELEVATE SERVICE MANAGEMENT TO THE CLOUD CASE STUDY Improved Employee Experience through HR Case Management Executive Summary A rapidly growing nonprofit health system with over 100 hospitals and healthcare organizations needed an easier way for its 33,000 associates to find HR information and submit HR forms and inquiries. Fruition Partners delivered a new HR portal with knowledge base, e-form submission and case management in ServiceNow. H