A major Canadian supermarket chain with 93,000 employees across 1,000 stores partnered with Deloitte to enhance HR processes and employee experience. Using SAP SuccessFactors, the retailer replaced fragmented platforms with a single system of record, harmonizing HR processes and integrating solutions across the employee lifecycle. This transformation delivered consumer-grade, intuitive HR solutions, improved data visibility, and ensured consistent employee experiences. The foundation enables future growth, strategic talent management, and analytics, empowering employees to access documents and manage their data while supporting the company's people-centric vision.

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