Case Study

DRIVING CLAIMS PERFORMANCE WITH 90-DAY AGILITY CYCLES

DRIVING CLAIMS PERFORMANCE WITH 90-DAY AGILITY CYCLES

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DRIVING CLAIMS PERFORMANCE WITH 90-DAY AGILITY CYCLES INCREMENTAL IMPROVEMENTS YIELD DRAMATIC RESULTS VISION Manage Costs, Leverage Legacy Applications, Improve Performance This Blue Cross Blue Shield health plan’s vision “to be a consumer-focused health solutions company that leads to transformation of the healthcare system” extends far beyond sales and marketing. It includes establishing a technology foundation to accelerate new health so

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