T: +44 (0) 1280 820 780 E: enquiries@bigrockhq.com W: www.bigrockhq.com Implementing a Division Wide Sales Process 1 Division, 1 Sales Process 74% Uplift in Product Sales 34% Increase in Profit CHALLENGE SOLUTION As a major British banking institution and a high street lender integrated their mortgage divisions, they sought to implement a division wide sales and sales management process. During the discovery process the Bigrock team found; • An inconsistent sales process. • Sales of mortgage related products driven by offer, rather than customer need. • Training and developments on an ad hoc basis, resulting in skill gaps in sales and sales management. Working with the major British banking institution, Bigrock designed bespoke sales and sales management processes, creating the associ

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