CASE STUDY 1 IMPLEMENTATION OF THE COMARCH SOLUTION FOR MVNOS AUCHAN TELECOM, FRANCECLIENT: AUCHAN TELECOM, FRANCE INDUSTRY: TELECOMMUNICATIONS Auchan is an international retail group and multinational corporation with its headquarters in Lille, France. In May 2006, Auchan announced that it would become an MVNO, thus being the first retail-based MVNO in France. IMPLEMENTED SOLUTIONS: n Comarch Convergent Billing n Comarch Customer Management n Comarch Business Process Management n Comarch 3ARTS n Comarch Dealer Care n Comarch Self Care n Comarch Integration Gateway THE BUSINESS NEED After having successfully entered the French MVNO pre-paid voice market in 2006, Auchan Telecom, a member of Auchan Group, extended its offer to mobile Internet service. Subscriptions are m

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