CASE STUDY | CONFIDENTIAL | PAGE 1 CASE STUDY IDENTIFYING AND FILLING CAPABILITY GAPS THE CHALLENGE The Finance Officers at this very large client were responsible for extremely substantial budgets. In a time of economic uncertainty, it was more important than ever to raise the standard of financial management such that this group of people understood the financial implications of their decisions. The lack of understanding of the significance of their actions was contributing to strategic financial management issues. Decisions were being based on misinformation, and a huge amount of time and effort was being wasted on processes that added little value. The Finance Offers were a very diverse group consisting of several hundred membe

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