The Challenge The Director of the Security Operations Center (SOC) at a multinational, Fortune 100 retail company was looking to invest in team training for his entire team of approximately 50 individuals. Motivations behind the training initiative were straight forward: • Identify knowledge and skills gaps of all SOC personnel • Configured training to fill the identified gaps and increase team performance • Build a company culture that has repeatedly shown long-term investment in its employees The organization had previously purchased boot camp training for a limited number of team members as a top performer benefit, but determined that pursuing boot camp training for all 50 practitioners within the SOC was untenable due to high costs and lost productivity while individuals a

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