1 CASE STUDY IBM Switzerland Client Problem Sector FACT24 version FACT24 in use since Solution Benefits First on the Scene Situation IT and telecommunication FACT24 ENS advanced 2005 ? Alert is triggered using a variety of communication media to improve reachability ? Spontaneous telephone conferences can be set up ? Connection to ROGSI/DMS business continuity software ? Multilingual personalized notification options IBM SOD Switzerland «Fortunately, up to now our com- puter centers at IBM Switzerland have been free from major disaster. But with FACT24, the easy-to-oper- ate, rapid and multilingual notifica - tion and conferencing solution, we are now optimally prepared for the worst case scenario.» For Swiss company IBM Schweiz AG, disaster and business continuity management is

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