1 CASE STUDY Carelink Sector FACT24 Version FACT24 in use since Client Problem Benefits First on the Scene Solution With FACT24 Carelink deploys a state-of-the-art solution for alerting and crisis management, which tailors operations precisely to client requirements and the complexity of the event. Using qualification-based criteria, the operations management team can mobilise the care team in a target - ed and efficient manner via FACT24 on the basis of “special skills”, “function”, “languages” and “base” criteria. Once the team is created, a self-contained chat group is automatically set up via the “TrustCase” app, through which information and documents are exchanged in encrypted form throughout the entire operation. This guarantees that the documentation is both complete and se

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