HYDRO ONE MODERNIZES ITS IT INFRASTRUCTURE TO MEET MARKET DEMANDS Technology increases agility to meet changing customer and regulator demands Hydro One is the primary electricity transmission and distribution utility serving the Canadian province of Ontario. In 2020, the company invested approximately $1.9 billion in its transmission and distribution networks and its 8,700 skilled employees serve nearly 1.4 million residential, business, and industrial customers from Toronto to Hudson Bay. Hydro One must meet stringent reliability targets while also ensuring its portion of the bill remains low, all while operating models for utilities are becoming more complex, with a growing number of energy sources, a greater frequency of weather events, security concerns, and an increased emp

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