HVAC Software Reviews - Smart Service Success Stories HVAC Software to the Rescue! The Problem With over twenty years of experience in all things HVAC, Kari Wakefield knows firsthand the monotony and waste of scheduling, dispatching, and invoicing in a pre-software era. “Everything was ‘on paper,’” Wakefield recalls. “Work orders were handwritten and jobs—oftentimes a hundred a day—were scheduled on a paper calendar!” Kari’s company, Capitol Heating & Air Conditioning, provides award-winning HVAC services to Lincoln, Nebraska, and the surrounding region. Kari herself is a partner and the office manager, having been associated with the business since the age of six. As the company expanded and the roster ballooned, Kari’s company went through some growing pains. “ After completing each job,

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