How Woodard Increased Employee Engagement YOY and Reduced Employee Churn by 75%
How Woodard Increased Employee Engagement YOY and Reduced Employee Churn by 75%
5 PagesCASE STUDY How Woodard Increased Employee Engagement YOY and Reduced Employee Churn by 75%CASE STUDY ABOUT Woodard Cleaning & Restoration is a facilities services company offering carpet and floor cleaning services. Based in St. Louis, Missouri, it is the largest independently-owned cleaning and restoration company servicing the area. Since 1946, the company has grown to have about 250 employees. GOALS • Maintain a legendary company culture throughout times of change • Accurately gauge employee engagement and morale • Identify and address issues quickly and effectively • Create leaders within the company APPROACH • Conduct quarterly employee engagement surveys • Apply short-term action plan after every survey based on results • Adjust tactics based on trends observed over the
