Case Study
How Unilever builds and delivers its social performance strategy
Unilever’s case study outlines how it integrates social performance into business strategy using the BCTI Sustainable Business Transformation Framework. It begins with assessing current efforts, then prioritizes impactful areas like living wage, diversity, and livelihoods. The strategy embeds sustainability into operations and the supply chain, using measurable targets and partnerships to scale impact. Progress is shared through reports, advocacy, and external platforms to drive systemic change. Strong governance ensures accountability. The approach aims to reduce inequality while creating long-term value for people, business, and society.