How to manage connected healthcare Job to be done Create the digital workflows necessary to manage an increasingly integrated health system Solutions to do it - ServiceNow ® ITSM - ServiceNow ® IT Business Management - S ervic eNo w ® IT Operations Management What we did Enabled the seamless integration of multiple systems across IT and HR with out-of-the-box toolsets, bringing consistency and simplicity Employing 3,200 UNC Health physicians Handling 3.5M clinical visits Operating 11 hospitals Delivering state-wide healthcare UNC Health is one of North Carolina’s largest health systems. It is a not-for-profit organization, owned by the state and based in Chapel Hill. It links primary, academic, and community facilities across the state, along with thousands of local h

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