Healthcare is changing: How to empower providers to deliver better experiences through digitization WHITE PAPERWHITE PAPER 2 Introduction Healthcare systems are under pressure to transform the way they operate, so they can quickly adapt to the changing world around them while delivering excellent care. But changing the way things work is complicated. Different departments and teams use unique systems and processes that require data to be pulled and shared manually, creating visibility issues and a lag time in reporting. Low-tech processes and paperwork move work along slowly, putting a high administrative burden on staff. Introducing new tools or technology often adds to operational complexities due to issues integrating with existing systems. These fragmented middle and

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