Case Study

How To Implement Multi-Functional Shared Services In A Public Sector Environment - The Government of New Brunswick Internal Services Agency (NBISA)

How To Implement Multi-Functional Shared Services In A Public Sector Environment - The Government of New Brunswick Internal Services Agency (NBISA)

Pages 8 Pages

Chazey Partners Case Study Series | 1 HOW TO IMPLEMENT MULTI-FUNCTIONAL SHARED SERVICES IN A PUBLIC SECTOR ENVIRONMENT The Government of New Brunswick Internal Services Agency (NBISA): from Business Case to Implementation © Chazey Partners Case Study SeriesChazey Partners Case Study Series | 2 Critical to our success was the great partnership that we formed with the Chazey team. By embedding Chazey staff into our GNB work groups we were able to create a collaborative and interactive relationship that was very different from a traditional vendor client arrangement. Phil, Grant and John (and others) brought a depth of shared service knowledge, along with tactical expertise from multiple previous implementations that enhanced the approach developed by our GNB core team. This int

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