This Coursera document highlights the importance of data literacy in the public sector, detailing its role in enhancing service effectiveness, efficiency, and equity, and boosting the appeal of government roles. Governments worldwide, including in Abu Dhabi, Estonia, and the Philippines, are using Coursera to upskill employees, fostering data-driven governance and improving public services. Coursera’s offerings, such as LevelSets and Data & Analytics Academy, help organizations align skills with goals, facilitating data proficiency across all levels. This skill-building not only drives digital transformation but also promotes data-driven decision-making, enhancing transparency and citizen engagement.

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