Ebook

Public Sector Digital Services

Public Sector Digital Services

Pages 3 Pages

ServiceNow empowers government agencies to deliver frictionless, digital-first experiences by meeting constituents wherever they are—whether via mobile, email, phone, or kiosks—and providing both self-service and assisted service options powered by AI. The platform enables public sector professionals with advanced work assignment, contextual workspaces, structured tasks, and natural language-based knowledge management, increasing transparency and responsiveness throughout the service delivery chain.

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