www.talentclick.com How TalentClick helped a Transportation Company Hire More Top Performers and Decrease Employee Turnover THE CHALLENGE Pacific Western Group is one of the largest transportation companies in North America, with more than 5000 employees in roles such as motor coach driver, city transit bus driver, maintenance technicians, dispatch, customer service representatives, and more. PW’s rate of employee turnover was a problem, due to the cost of re-hiring, training, and diminished customer satisfaction. Their HR department needed an affordable, easy-to-use solution to address these issues. THE SOLUTION TalentClick assessed PW’s high performers in various roles, and then correlated performance ratings with the results of the AVP behavioral assessments to create and overl

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