HOW SARTA INCREASED PARATRANSITON-TIME PERFORMANCE TO ABOVE 90%
HOW SARTA INCREASED PARATRANSITON-TIME PERFORMANCE TO ABOVE 90%
1 Pages© 2017 Trapeze Software ULC, its subsidiaries and affiliates. All rights reserved. US +01 319 743 1000 Canada +01 905 629 8727 UK +44 0 808 281 1039 Switzerland + 41 58 911 11 11 India +91 98104 07444 Australia +617 3129 2092 www.trapezegroup.com 1,800 registered paratransit clients 500+ weekday paratransit trips Stark Area Regional Transit Authority Stark Area Regional Transit Authority reduced paratransit costs, enhanced the customer service experience and coach operator morale, and improved on-time performance (OTP) to above 90%. Products PASS-Web PASS-IVR PASS-SUS PASS-MON Results Industry Paratransit Prior to installing our MDTs, all the times going in were estimated. All of a sudden, we’re get- ting real data and could see what was truly happening. ” Nick Davidson
