Case Study
HOW OTTEN COFFEE INDONESIA OPTIMIZED THEIR PERFORMANCE MARKETING WITH THE HELP OF WINDSOR.AI
BACKGROUND Otten Coffee was established in 2015, starting off its business as an online store selling coffee beans, tools, and equipment. Today, it has made a name for itself and is one of Indonesia’s leading coffee E-commerce business. The company caters to the needs of a range of customers, including: homebrewers, office workers, baristas, coffee shops, and others. What started as a humble venture for a passion for coffee in Medan, has led Otten Coffee to Jakarta, and the company is excited to see where their journey goes from here. Otten Coffee at a glance Founded in 2015· Indonesia’s first verticallyintegrated coffee company to use an omni- channel approach, with a mission to #MengopikanIndonesia Indonesia’s leading coffee E- commerce business selling coffee beans, tools, machin