Case Study
How order management transformation led to an efficiency
DESIGN • TRANSFORM • RUN How order management transformation led to an efficiency gain of 70% in just three months Generatin G Consumer Goods impa Ct Case Study Client Among the world’s largest greeting card companies industry Consumer Goods Business need addressed Build an intelligent Systems of Engagement TM to automate order replenishment process and improve accuracy, efficiency, and lead time Genpact solution Implemented a cloud-based order automation solution built on the Genpact order management platform for faster data validation and seamless management of exceptions and approvals Business impact • Asset optimization • Access to technology • Customer satisfaction • Growth and scalabilityThis greeting card manufacturer, the largest in North America, needed to tra