Network analytics provides an unprecedented view of banking operations and helps drive transformation GeNeratiNG BaNkiNG aNd FiN aN ce impact Case Study client A major Australian bank industry Banking and Financial Services Business need addressed Maximize effectiveness of global operations and improve organizational productivity Genpact solution Operations Network Analytics (ONA) at different levels of granularity helped senior management identify key influencers and their communication behavior and enabled specific actions for improvement. Business benefit • Adaptation and flexibility • Standardization and simplification • Customer satisfaction • Mergers and acquisitions (M&A) DESIGN • TRANSF ORM • RUNA major Australian bank wanted to improve the effectiveness of operat

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