How Online Engagement Connected Local Government to Community Through Transportation Projects and Local Art Baytown, Texas OVERVIEW In an early stage of using their platform, City of Baytown staff received over 700 survey responses; a result exponentially higher than could be reached through their open houses or in-person meetings in the past. When the City launched a public art contest for columns to be placed around the community, they were astounded to receive 800 votes in the contest. In one year, just months after the initial launch, Baytown Engage received 30,000 visits. SITUATION Before implementing EngagementHQ, the City of Baytown, Texas lacked a community engagement team and a dedicated process for public involvement. Their Public Works department occasionally hosted ope

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