Case Study
How Novant Health used a data-driven approach to systemwide quality improvement
© 2022 Vizient, Inc. All rights reserved. A data-driven approach to systemwide quality improvement 03/22 How Novant Health used a data-driven approach to systemwide quality improvement Recognizing an opportunity Operating as an effective system remains an elusive goal for many health care organizations across the country. A 2019 study conducted by the Vizient Research Institute revealed that intrasystem variation— in which a single organization or even a single hospital experiences deviation—has increased despite an intense focus on building more effective systems. The Vizient Performance Improvement Collaboratives Effective Operational Models for Systemness Benchmarking Study, conducted in 2019, revealed that the top priorities for organizations working on systemness were estab