How Moen Became a Leader in Style, Service, and Social
How Moen Became a Leader in Style, Service, and Social
5 Pages© 2018 Sprinklr, Inc. All rights reserved. www.sprinklr.com info@sprinklr.com CASE STUDY challenge Before Sprinklr, Moen used multiple tools across marketing, advertising, and care. They did not receive the insights needed to create a more streamlined, efficient social strategy. solutions Moen adopted Sprinklr’s Social Listening, Benchmarking, and paid module across marketing and advertising. They bridged silos between care, marketing, and advertising teams and now have a detailed view of which channels, content, and strategies resonate best with their customers. results 94% decrease in response time Ability to optimize advertising campaigns in real time Received executive buy- in by using sophisticated reporting functionalities Moen broke down internal silos and gain
