Moen is one of the world’s largest manufacturers of plumbing supplies, including kitchen and bath faucets, showerheads, accessories, bath safety products, garbage disposals and kitchen sinks for residential and commercial applications. The organization has plants both in North America and China running on SAP ECC. CHALLENGES • Limited ability to produce a dependable Available to Promise date negatively effecting Moen’s ability to increase service levels • Excessive working capital tied up in inventory • Limited understanding of SAP and its functionality and analytic capability • Unclear and differing business processes across the plants and organization • Component constrained production schedules • Constant “outside of the system” practices to procure materials and sch

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