HOW METRO TRANSIT’S ITS UPGRADE TRANSFORMED THEIR CUSTOMER EXPERIENCE.
HOW METRO TRANSIT’S ITS UPGRADE TRANSFORMED THEIR CUSTOMER EXPERIENCE.
1 Pages© 2018 Trapeze Software ULC, its subsidiaries and affiliates. All rights reserved. 1 877 448 7273 | info@trapezegroup.com trapezegroup.com HOW METRO TRANSIT’S ITS UPGRADE TRANSFORMED THEIR CUSTOMER EXPERIENCE Metro Transit Minneapolis / St. Paul This game changer upgrade builds more trust in their transit system. that you know where all your buses are, everywhere, all the time, was something we were never able to do before, ” said Nyberg. This allows Metro Transit to better manage operations more effectively. “It’s impossible for supervisors in the control center to sit there and monitor 900 buses, so TransitMaster filters out the information we need, ” he said. Their recent TransitMaster upgrade further improves the real-time information sent to passengers. “If you
