Case Study

ELIMINATING THE PAPER PROCESS HAS TRANSFORMED SEPTA SCHEDULING AND OPERATIONS.

ELIMINATING THE PAPER PROCESS HAS TRANSFORMED SEPTA SCHEDULING AND OPERATIONS.

© 2018 Trapeze Software ULC, its subsidiaries and affiliates. All rights reserved. 1-877-448-7273 info@trapezegroup.com trapezegroup.com “We’re looking to save audit time because we have a lot of manual operations to record atten- dance deviation, in two separate systems, and then payroll, so we need to streamline those,” Reynolds said. Solutions: SEPTA recently implemented Sign- In Terminal, a module part of their Trapeze OPS workforce management solution. Now, all opera- tors sign in by swiping a magnetic strip card in- stead of a dispatcher using a check-off sheet. The tool also allows managers to send their employ- ees messages, so when they sign in, they immedi- ately will see “manager wants to talk to you about xyz” on the confirmed sign-in slip that prints out. When an operat

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