How Kansas City, Kansas Digitally Transformed Live Court Processes to Save Time, Resources Kansas City, Kansas OVERVIEW The Municipal Court of Kansas City, Kansas (KCK), is showing the power of digital government thanks to OpenForms, now by Granicus. Implementing online tools has helped them modernize communications and transactions with the public. SITUATION As more cities begin shifting government services from in-person to online, some service areas seem more opportune for transformation than others. On the surface, courts seem too dependent upon live interactions to make a good case for digital services. SOLUTION Without a way to quickly adapt justice processes to an online channel, due to COVID restrictions, hundreds of people would be left without a way to resolve their co

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