CASE STUDY | www.QGenda.com Children’s Mercy Kansas City Children’s Mercy Kansas City Nurse Practitioners optimize scheduling, streamline payroll, and improve autonomy with QGenda. The Challenge Customer Profile With 73 nurse practitioners covering six locations, the Children’s Mercy Kansas City’s (CMKC) Neonatal Nurse Practitioners’ (NNPs) schedule administrators were drowning in manual process with constant schedule changes and limited resources. The administrators managed seven different Microsoft Excel spreadsheets before consolidating and then posting a provisional schedule to the hospital’s internal shared drive. Once the schedules were uploaded, the NNPs had to be at the physical facility in order to view the most up-to-date version. This caused many conflicts due to a major l

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