CASE STUDY HOW IROQUOIS HEALTHCARE ASSOCIATION BUILT A CONTINGENT STAFFING MODEL TO DELIVER QUALITY, FLEXIBILITY, AND COST SAVINGS FOR ITS MEMBERS Iroquois Healthcare Association (IHA) is a non-profit regional healthcare trade organization that represents more than 50 hospitals and health systems across 32 Upstate New York counties ranging from small, rural community safety-net hospitals, to large academic medical centers. IHA’s mission is to support its members and the communities it serves through advocacy, education, information, cost-cutting initiatives, and business solutions. Website: www.hwlmsp.com / Email: info@hwlmsp.com / Phone: 833-HWL-INFOKEY CHALLENGES GOAL THE SITUATION Madison Phillips Talent Acquisition Manager Community Memorial Hospital Since im

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