Case Study
How GM is using data and smart analytics to create a global parts pricing strategy
Page 1 of 4 | General Motors CASE STUDY ptc.com How GM is using data and smart analytics to create a global parts pricing strategy General Motors Motor vehicle spare parts are big business, generating more than $2 trillion US dollars annually. With so much revenue at stake, the competition between original equipment manufacturers (OEMs) and after-market providers is fierce.Page 2 of 4 | General Motors CASE STUDY ptc.com Detroit-based General Motors is one of the industry’s largest OEMs. Its service parts organization is responsible for purchasing and pricing more than 1.5 million spare parts and up to 8 million stock keeping units (SKUs). GM maintains inventory in more than 30 countries, which it stores in 72 warehouses and packs and ships through 32 processing centers. In 2