PUBLIC Protecting 113,000 employees during a pandemic Telefónica S.A. is one the largest telecommunications service providers in the world, with 356 million customers. Like many companies, Telefónica has reduced office-based attendance due to COVID-19 lockdown restrictions and ramped up remote working capabilities. Telefónica has prioritized the health and well-being of its employees throughout the COVID-19 crisis – and will continue to do so post-pandemic. To help ensure a safe return to greater numbers in the workplace, the company looked to build an innovative COVID-19 tracker available through mobile devices, enabling employees to report possible symptoms. Then, Telefónica could use staff self-isolation timing data to plan workforce availability and manage workplace contact tra

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