How Contorion decreased after-sales calls by 40% Contorion is a booming ecommerce company, providing procurement supplies to industrial customers. With Solvemate, Contorion’s customers get an answer is less than 10 seconds, and as a result, their after sales calls have decreased by 40%. Quick facts After sales calls decreased by 40% 78% resolution rate Time to solution 10 seconds The Client Challenges Results •A specialist dealer for craftsmen's & industrial supplies •Mixes modern ecommerce with the expertise of a specialist store •Selling tools from renowned manufacturers for fastening technology, work safety and materials processing •Mission is to make procurement easier than ever before •Automating repetitive requests so support team can focus on pr

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