How Christian Horizons used DailyPay to Improve Employee Engagement CASE STUDYThe Problem Similar to many of their peers in the elder care industry, Christian Horizons was plagued by high turnover rates — the industry average is about 80-90%. High turnover creates staffing gaps that lead to a multitude of issues. 1. Christian Horizons was forced to turn down new clients because they couldn’t keep a large enough staff to satisfy the demand. 2. Staff turnover and attrition pose a risk for patient care. Too much volatility in staffing can lead to inadequate patient care and client expectations. 3. Understaffing also leads to even higher turnover rates, employee burnout and exorbitant overtime payouts. Adjusting payroll Christian Horizons’ CEO, Jake Bell, requested changing their pa

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