Christian Aid deploys a new case management solution to improve feedback collection and analysis - helping to shape future relief and development programmes based on community voices. Collecting feedback digitally Christian Aid believes poverty is an injustice and that those who experience war, poverty, and hunger are agents of change. Christian Aid value those communities' opinions and capture their ideas to improve their lives and the world around them. They do this by putting people and communities at the centre of everything they do, ensuring that their voices reach and influence the very core of the organisation. Situated in 14 countries and 2 regions, Christian Aid wanted to change how they collected feedback. Jenny Burns, Digital Advisor at Christian Aid, said, "P

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