PUBLIC Picture Credit | Customer Name, City, State/Country. Used with permission. Giving 1,500 employees the tools to learn and perform at their best Canadians have great affection and loyalty for tourism company Transat A.T. Inc., which is known for its high-quality service and excellent customer care. Many employees remain a long time at Transat, appreciating generous benefits such as travel discounts and a warm and supportive family atmosphere. But the company’s learning and performance management systems, which used manual, spreadsheet-based processes, did not match employees’ exacting standards or meet the needs of an enterprise of its size. Transat sought an intuitive way to train employees, help them develop, and instill its fundamental values of respect, rigor, and responsi

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