Case Study

How Can Streamlined Sales Processes Return the Focus to Building Better Relationships?

How Can Streamlined Sales Processes Return the Focus to Building Better Relationships?

Pages 2 Pages

An SAP case study details how D.A.S. Rechtsschutz AG, an Austrian legal protection specialist, revolutionized its sales operations using SAP Sales Cloud and SAP Integration Suite. The company previously struggled with an underperforming customer relationship management system, leading to significant time wasted searching for crucial data and completing basic administrative tasks. This environment created data silos and hindered efficient customer engagement. D.A.S. Rechtsschutz AG needed a comprehensive solution to provide a complete 360-degree customer view, seamlessly connect with essential interfaces like their online rate calculator, and simplify their daily activities. Implementing SAP Sales Cloud enabled them to dramatically improve data quality, eliminate data duplication, ensure gr

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