Case Study

How Can Omnichannel Integration of Point-of-Sale Processes Blend Traditional and Modern Retail?

How Can Omnichannel Integration of Point-of-Sale Processes Blend Traditional and Modern Retail?

Pages 2 Pages

This SAP content explores how Frankonia Handels GmbH & Co. KG, a market leader in hunting and shooting sports, addressed its need for modern omnichannel integration and stringent compliance. As a company embracing brick-and-mortar, catalog, and e-commerce channels, Frankonia sought a holistic solution to replace a legacy cash-register system and streamline processes, especially for highly regulated goods. By implementing SAP Customer Checkout and SAP Fiori apps, Frankonia achieved seamless in-store process integration, ensuring a smooth customer experience and meeting specific legal and fiscal requirements. The solution enhanced operational efficiency with digital receipts and improved visibility by smoothly integrating with existing SAP for Retail solutions, enabling flexible, future-orie

Join for free to read